Our staff in the ServiceCenter at the S04 office and in our in-house call center will be happy to answer any questions you may have personally regarding events and ticket reservations.
Office
FC Gelsenkirchen-Schalke 04 e.V.
Ernst Kuzorra Way 1
45891 Gelsenkirchen
Opening hours: Monday to Friday, 9 a.m. to 5 p.m.
Phone: 0209 | 36180
Fax: 0209 | 3618-109
E-mail: post@schalke04.de (please do not send card requests to this address!)
S04-ServiceCenter
Opening hours: Monday to Friday, 9 a.m. to 6 p.m., Saturday, 9 a.m. to 2 p.m.
Telephone: 01806 | 221904 (0,20 €/call from landline; max. 0,60 €/call from mobile network). The hotline can be reached on weekdays from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. (on match days from 9 a.m. to match kick-off and on Sundays from 12 a.m. to match kick-off).
Fax: 0209 | 3618-9859
E-mail: kundenservice@schalke04.de
Schalke Museum
Opening hours November to February: Tuesday to Sunday, 10 a.m. to 5 p.m., Monday is rest day
Opening hours March to October: Tuesday to Friday, 10 to 18 o’clock, Saturday and Sunday, 10 to 17 o’clock, Monday is day of rest
Telephone: 01806 | 221904 (0,20 €/call from landline; max. 0,60 €/call from mobile network). The hotline can be reached on weekdays from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. (on match days from 9 a.m. to match kick-off and on Sundays from 12 a.m. to match kick-off).
Fax: 0209 | 3618-9859
E-mail: kundenservice@schalke04.de
